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Vacancy Details
Broker Support Technician
| Salary: | Not specified |
| Location: | Southend on Sea, Essex |
| Job Type: | Permanent |
| Ref: | SJP230787 |
- Supervise the service delivery by third-party providers.
- Maintain knowledge of end-to-end processes related to IBA, Premium Processing, Claims, and all middle office duties.
- Preparing placement documentation, ensuring adherence to minimum standards and relevant market compliance procedures.
- Initiate and supervise premium processing operations, assisting processing technicians in resolving queries as necessary.
- Maintain an accurate and compliant record of placements.
- Utilise pertinent market and internal systems to facilitate the placement process.
- Support the internal File Audit process, collaborating with the File Review and Internal Audit team as required.
- Collaborate with clients and brokers to address Cash & Credit Control issues, identify root causes of recurring problems, and suggest process changes to drive enhancements.
- Establish and cultivate relationships with vital colleagues and stakeholders, including:
- Risk Management and Compliance
- Information Technology and Digital Management
- Reporting Business Entity
- Team Operations
- Insurance Broking Authority (IBA)
- Premium Processing (including Pro)
- Claims Management
Hybrid
Permanent
Competitive market salary and benefits
This client is seeking a candidate with a broad spectrum of experience, please submit your CV for consideration.
The Recruiter Insurance Specialists are acting as a Recruitment Agency
E-mail • recruitment@therecruiterltd.co.uk